No communications or information whatsoever from Aerlingus makes it much worse, it’s the not knowing. I will now be claiming the cost of my flights back through my credit card companies for the failure of Aerlingus to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. I will be doing everything I can to to find an alternative carrier for future flights. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the AerLingus website. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. Now 3 months later and absolutely no response! i called AerLingus head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. I am owed 8 vouchers, I am a frequent traveler on AerLingus and they are forcing me to reconsider who to fly with. View all our drink, snack and food options available to you on your flight or enjoy luxury shopping at discounted prices with the on-board boutique. You can view your Avios balance, tier credits and status and use your Avios to book reward travel on the app.īrowse the Inflight magazine at your leisure on or offline on the app. Use the app to earn, redeem and keep track of your AerClub rewards. Sign up to AerClub and check out your AerClub profile within the app. We'll send you push notifications straight to your phone to inform you of real-time flight updates, boarding times and gate information. Get live flight updates straight to your phone for an easy, stress-free experience catching your flight. And don’t worry about a data connection, your boarding pass is available offline for even more convenience. A simple and speedy check in process with easy access to your boarding passes. This digital boarding pass will allow you to travel through the airport quickly, speed up boarding and also reduce paper waste. Having the Aer Lingus app on your device is also a great way to keep informed with check in status, gate numbers and gate changes.Ĭheck in for your flight and store your boarding pass safely in the app or in your Apple Wallet. View your upcoming trip details and itinerary, check in for your return trip, reserve a seat or even change your booking if you need to. Keep track of your Aer Lingus flight bookings all in one place, under My Trips. Your recent searches will be automatically saved for extra convenience when planning your trip. Search flights and when you find the one that’s right for you book it on the app using Apple Pay or a saved payment card to check out swiftly, safely and securely. You can also add your mobile boarding pass to wallet for easy access through security and while boarding your flight.īooking a trip to your favourite destination has never been easier. Customers can search and book the best fares from 170 destinations worldwide, create personal and travel companion profiles, for speedy purchase and check in. The Aer Lingus mobile app boasts features that will help save time and improve your booking and travel experience. Access your boarding passes conveniently, stay in-the-know with live flight updates, enjoy AerClub rewards and more. You’ll receive an email when the refund has been processed.įind the full refund/cancellation policy here.Download the Aer Lingus app to book, manage and check in for your trips. If you booked your flight on you can fill out a Refund Request Form and any eligible refund will be credited back to the original payment method with about 7 days. Aer Lingus Cancellation PolicyĬanceling a flight with Aer Lingus varies on the type of flight you booked and where you booked it. You must contact the airline no less than 48 hours before the flight. If you or anyone in your group needs help boarding the flight due to disability, needs special dietary precautions during the flight or requires medical help before, during or after the flight, Aer Lingus can set up special assistance on your flight.
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